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Last updated: January 2026
🔒 Privacy Policy

Sono 101 Privacy Policy – Our firm commitment to protecting your data

Every piece of information you share on sono 101 is a trust we take seriously. This privacy policy transparently explains what data we collect, why we collect it, and how we keep it safe.

Last updated: January 2026
Your Rights at a Glance
Right to Access Your Information
Right to Rectification
Right to Erasure
Right to opt out of marketing
Right to data portability
Right to file a complaint

How sono 101 Protects Your Privacy

Your data is protected on both fronts — technology and policy

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256-bit SSL encryption

Every transaction and login at sono 101 is protected by the highest level of 256-bit SSL encryption. No outside party can access your information.

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No selling of data to third parties

Sono 101 never sells your personal data to advertisers or third parties. Your data is used solely to improve the quality of sono 101's services.

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Secure data storage

Your data is stored exclusively on authorized, secure servers. Through regular security audits, sono 101 ensures the highest level of data protection.

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Transparent data use

Sono 101 is always transparent about how your information is being used. There are no hidden agendas — everything is clearly laid out in the Privacy Policy.

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You're in Control

At sono 101, you're in control — choose which marketing messages you receive and which you don't. Simply update your preferences from Account Settings.

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Legal Protection & Compliance

Sono 101 complies with international data protection regulations. Your information is never disclosed externally except where required by law.

1 Introduction & scope

Sono 101 (referred to herein as "we", "sono 101", or "the platform") provides online betting and gaming services in Bangladesh and other countries. This privacy policy applies automatically whenever you use sono 101's website, mobile app, or any of its digital services.

The purpose of this privacy policy is to be fully transparent with you — explaining what personal data sono 101 collects, why it is collected, how it is used, and what steps are taken to keep your data safe.

💡 Important: By registering or using sono 101, you agree to this privacy policy. If you do not agree, please discontinue use of sono 101 and Help Center to let us know.

This policy has been developed in accordance with applicable data protection laws in Bangladesh and international privacy standards. sono 101 may update this policy at any time, and members will be duly notified of any changes.

2 What Information We Collect

Sono 101 collects only the information necessary to provide services, ensure security, and meet legal obligations. Full details are provided in the table below:

Data type Example How We Collect It
Identity information Name, date of birth, NID number Registration Form
Contact information Mobile number, email address Registration / profile update
Financial information BKash/Nagad number, bank account Payment Processing
KYC Documents NID / passport copy Identity Verification Process
Activity information Betting history, login times Automatically
Device information IP address, browser, OS Automatically
Cookie data Session tokens, preference settings Cookies / local storage

ℹ️ sono 101 never stores your full bank card number or CVV. Payment information is always processed through a PCI-DSS compliant payment gateway.

3 Purpose of data collection

Sono 101 uses your data only for specific, legitimate purposes. No information is collected or used without reason. The main purposes are outlined below:

  • Account Creation & Management: For managing registration, login, and account settings
  • Identity Verification (KYC): For fraud prevention and age verification
  • Payment processing: To securely process deposits and withdrawals
  • Customer support: To resolve your issues and provide support
  • Fraud & abuse prevention: To ensure the security of the platform
  • To comply with legal obligations: To comply with anti-money laundering laws
  • Service quality improvement: To analyze and improve the user experience
  • Legitimate marketing: To send you offers and promotions based on your consent

Sono 101 never uses your information beyond the purposes stated above. Should we ever need to use it for a new purpose, you will be notified in advance and your consent will be obtained where required.

4 Data sharing policy

Sono 101's core principle is simple — your data belongs to you. We never sell, rent, or share your personal information without your consent. However, data may be shared with third parties in the limited circumstances below:

  • Payment Gateway: bKash, Nagad, Rocket, etc. — used solely to process transactions
  • Identity verification service: Approved service providers for the KYC process
  • Law enforcement agencies: In response to a court order or valid legal request
  • Anti-fraud services: Approved institutions for fraud and anti-money laundering prevention

💡 Please note: All third parties that sono 101 works with are contractually bound to uphold sono 101's privacy standards. They receive only the specific data needed for their designated tasks.

Sono 101 never sells or shares your data with advertisers, data brokers, or any other party for commercial purposes. This is an unwavering policy of sono 101.

5 Cookies & tracking technologies

Sono 101 uses cookies and similar technologies on its website and app. These are small data files stored in your browser or on your device.

  • Essential Cookies: Login sessions, security tokens — the site cannot function without these
  • Functionality Cookies: To remember language preferences and layout settings
  • Analytics Cookies: To measure which pages are visited most and track site performance

You can disable cookies at any time from your browser settings. However, disabling essential cookies may cause some sono 101 services to not function properly.

ℹ️ sono 101 does not use cross-site tracking or third-party advertising cookies. Your browsing behavior is never shared with external companies.

6 Data retention period

Sono 101 retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Account Information: For the duration of active account and 5 years after closure
  • Transaction Records: Minimum 5 years as required under Bangladesh financial regulations
  • KYC documents: Up to 7 years after account closure
  • Activity log: Up to 2 years for security purposes
  • Support ticket: Up to 3 years after issue resolution

Once the designated retention period expires, data is securely and permanently deleted or anonymized so that you can no longer be identified.

7 Your Rights

Sono 101 respects your right to privacy. Your key rights are outlined below:

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Right to AccessYou have the right to know what information sono 101 holds about you.
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Right to rectificationYou can correct any inaccurate or outdated information.
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Right to erasureYou may request that your data be deleted under certain circumstances.
Right to restrict processingYou may object to the use of your information for specific purposes.
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Right to data portabilityYou have the right to receive your data in a portable format.
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Marketing opt-outYou have the right to opt out of promotional messages at any time.

To exercise any of these rights Help Center or directly support@sono101.bet Email us. sono 101 typically responds within 30 business days.

8 Protection of minors

Sono 101 strictly provides services to users aged 18 and above only. sono 101 takes special care to protect the privacy of minors.

  • Age verification is mandatory at registration
  • Additional age verification may be requested if there is any suspicion
  • Any account found to belong to a minor will be suspended immediately
  • Sono 101 does not collect or retain any data relating to minors

💡 If you suspect a minor you know is using sono 101, please Help Center Let us know.

9 Security measures

Sono 101 maintains both technical and administrative security measures to protect your data:

  • 256-bit SSL/TLS encryption for all data transfers
  • AES-256 encryption for data at rest
  • Two-Factor Authentication (2FA) support
  • Regular third-party security audits and penetration testing
  • Restricted staff access — only authorized personnel can view your data
  • 24/7 security monitoring and unusual activity alerts

That said, no system on the internet is 100% secure. In the event of a security breach, sono 101 will promptly notify affected members and take all necessary steps.

10 Policy updates & contact

Sono 101 may update this Privacy Policy from time to time. Depending on the nature of the change, we will notify you in the following ways:

  • Major Changes: Advance notice via SMS to your registered mobile number and by email
  • Minor changes: Updating the "Last updated" date at the top of this page
  • Urgent changes: Pop-up notification at login

Continuing to use sono 101 after any changes means you accept the updated policy. For any privacy-related questions or concerns, please contact us:

📧 Email: support@sono101.bet
🌐 Help center: sono101.bet/help-center
⏱️ Response time: Usually within 24–48 hours

Sono 101 treats your privacy as its highest priority. Our goal is to ensure you can use sono 101 with complete confidence.

Privacy policy FAQ

Answers to the most frequently asked questions by sono 101 users

Absolutely not. sono 101 never sells your personal information to advertisers, data brokers, or any third party. Your data is used solely to operate sono 101's services. This is an unwavering policy of sono 101.

After account closure, sono 101 retains certain data for specified periods due to legal obligations — such as transaction records for 5 years and KYC documents for 7 years. All data is permanently deleted once these periods expire. For more details, Help Center Contact us.

No. Your betting history is entirely personal and confidential. sono 101 never shares your betting activity with family, friends, or any other individual. Information may only be disclosed to the relevant authorities in response to a court order arising from a legal investigation.

You can turn off any promotional messages by going to "Notification Preferences" in Account Settings. For emails, you can also click the "Unsubscribe" link at the bottom of any message. Or write to us directly at support@sono101.bet.

sono 101 uses industry-leading 256-bit SSL encryption, AES-256 data encryption, and regular security audits. That said, there are steps you can take to protect yourself too — use a strong password, enable Two-Factor Authentication, and never share your login details with anyone.

For major changes, sono 101 will send advance notice via SMS to your registered mobile number and by email. For minor changes, the "Last Updated" date at the top of this page will be revised. For urgent changes, a pop-up notification will appear at login.
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Your data is safe — get started now!

You've read sono 101's Privacy Policy. We keep your information protected to the highest standard. Join Bangladesh's trusted betting platform with complete peace of mind.

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SSL encrypted
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No data selling
⚖️
Legal Compliance
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24/7 protection
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